Accessibility statement

Accessibility statement for the Justice Folder website

The Ministry of Justice – Directorate General for the Digital Transformation of the Administration of Justice has committed to making the Justice Folder website accessible, in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of websites and applications for mobile devices in the public sector, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to the Justice Folder website, excluding embedded content from other domains.

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the lack of conformity of the aspects indicated below.

Content not accessible

This application is partially compliant with Royal Decree 1112/2018, of 7 September with Royal Decree 1112/2018 due to the lack of conformity of the aspects indicated below.

Content not accessible

  1. Failure to comply with Royal Decree 1112/2018
    1. There are errors in the use of headers on all pages. [requirement number 11.1.3.1 of UNE-EN 301549:2021-03, Information and relations].
    2. On some pages, there is no relationship between labels and text fields. [requirement number 11.1.3.1 of UNE-EN 301549:2021-03, Information and relations].
    3. Contrast barriers may exist in text elements and interactive elements. [requirement number 11.1.4.3 of UNE-EN 301549:2021-03, Use of colour].
    4. On some pages some elements do not have the focus of the keyboard [requirement number 11.2.1.1 of standard UNE-EN 301549:2021-03, Keyboard].
    5. The purpose of the portal links, headers or labels may not always be sufficiently descriptive or consistent for all users [requirement number 9.2.4.4 of UNE-EN 301549:2022, Purpose of Links].
    6. Links to pages of related content or alternative forms of navigation are not offered [requirement number 9.2.4.5 of UNE-EN 301549:2022, Multiple ways].
    7. There are texts that are not translated when you change the language of the device. [requirement number 11.3.1.2 of UNE-EN 301549:2021-03, Language of the parties].
    8. Labels or instructions are not provided on some pages when the content requires user input [requirement number 9.3.3.2 of UNE-EN 301549:2022, Labels or instructions].
    9. On some pages user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 11.4.1.2 of UNE-EN 301549:2021-03, Name, function, value].
    10. The product documentation does not list or explain all available accessibility features [requirement number 12.1.1 of UNE-EN 301549:2022, Accessibility and Compatibility Features].
  2. Disproportionate burden
    1. Not applicable.
  3. The content does not fall within the scope of applicable law
    1. There may be office files in PDF that do not fully meet all the accessibility requirements. Although it has been ensured that most of them do comply with it.
    2. There may be third-party content that is not developed by the Ministry of Justice or that is not under its control, such as office automation files.

Support product compatibility

The application may not properly transmit to the support products some of the features of the application, such as, for example, labels for controls, headers, among others.

Preparation of this accessibility statement

  • This statement was prepared on 04/10/2024.
  • The method used to prepare the statement has been a self-assessment conducted by the agency itself.
  • Last statement review date: 10/04/2024.

Comments and contact details

You can make communications about accessibility requirements (article 10.2.a of Royal Decree 1112/2018) such as:

  • Report any possible non-compliance by this website.
  • Inform of other difficulties in accessing the content.
  • Make any other queries or suggestions for improvement regarding the accessibility of the website therethrough.

For these communications, these communication channels are available:

In accordance with article 10.2.b of Royal Decree 1112/2018, you can also submit:

  • A complaint regarding compliance with the requirements of Royal Decree 1112/2018.
  • A request for accessible information relating to:
    • Contents that are excluded from the scope of Royal Decree 1112/2018 as established by Article 3, paragraph 4.
    • Contents that are exempt from compliance with accessibility requirements as they impose a disproportionate burden.

In the Request for Accessible Information, the facts, reasons and request that allow us to verify that it is a reasonable and legitimate request must be clearly specified.

Requests for accessible information and complaints can be submitted through the complaints and suggestions service, as well as the other options included in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and processed by the Accessibility Unit of the Ministry of Justice.

Complaint procedure

If, after a request for accessible information or complaint was made and it has been rejected, the decision adopted was not agreed with, or the response did not meet the requirements referred to in article 12.5, the interested party may file a claim. Likewise, a claim may be lodged in the event that the period of twenty business days has elapsed without obtaining a response.

The claim may be filed through the Generic Request of the Electronic Headquarters of the Ministry of Justice, as well as in the rest of the options included in Law 39/2015, of 1 October on the Common Administrative Procedure of Public Administrations.

Claims will be received and processed by the Accessibility Unit of the Ministry of Justice.

Accessibility statement for the Justice Folder App for IOS

The Ministry of Justice – Directorate General for the Digital Transformation of the Administration of Justice has committed to making the Justice Folder website accessible, in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of websites and applications for mobile devices in the public sector, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to the App, available on the App Store from https://apps.apple.com/es/app/carpeta-justicia/id6504570707

This accessibility statement applies to the Justice Folder application, excluding embedded content from other domains.

Compliance status

This application is partially compliant with Royal Decree 1112/2018, of 7 September with Royal Decree 1112/2018 due to the lack of conformity of the aspects indicated below.

Content not accessible

  1. Lack of compliance with Royal Decree 1112/2018
    1. Some images are not labelled or have a generic textual alternative [requirement number 11.1.1.1 of UNE-EN 301549:2022, Non-textual content].
    2. On some pages, there is no relationship between labels and text fields. [requirement number 11.1.3.1 of UNE-EN 301549:2022, Information and relations].
    3. In some texts the size cannot be changed by up to 200 percent without loss of content or functionality [requirement number 11.1.4.4 of UNE 301549:2022 Resize text].
    4. On some pages some elements do not have the focus of the keyboard [requirement number 11.2.1.1 of standard UNE-EN 301549:2022, Keyboard].
    5. When using support products, the focus may not shift to the next expected element [requirement number 11.2.4.3 of UNE-EN 301549:2022, Focus order].
    6. The location of the focus is not always visible when navigating with a keyboard [requirement number 11.2.4.7 of the UNE-EN 301549:2022 standard, Focus visible].
    7. The purpose of portal links, headers or labels may not always be sufficiently descriptive or consistent for all users [requirement number 11.2.4.4 of UNE-EN 301549:2022, Purpose of links].
    8. Forms are detected that do not inform the user of the type of error produced [requirement number 11.3.3.1.1 of UNE-EN 301549:2022, Error identification].
    9. Labels or instructions are not provided on some pages when the content requires user input [requirement number 9.3.3.1.2 of UNE-EN 301549:2022, Labels or instructions].
    10. On some pages the status messages are not identified by software so that they cannot be transmitted to the support products [requirement number 11.4.1.3.1 of the UNE-EN 301549:2022 standard, When receiving inputs].
    11. On some pages user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 11.4.1.2 of UNE-EN 301549:2022, Name, function, value].
  2. Disproportionate burden
    1. Not applicable.
  3. The content does not fall within the scope of the applicable legislation
    1. There may be office automation files in PDF that do not fully meet all the accessibility requirements. Although it has been ensured that most of them do comply with it.
    2. There may be third-party content that is not developed by or under the control of the Ministry of Justice, such as office files.

Support product compatibility

The application may not properly transmit to the support products some of the features of the application, such as, for example, labels for controls, headers, among others.

Preparation of this accessibility statement

  • This statement was prepared on 11/06/2024.
  • The method used to prepare the statement has been a self-assessment conducted by the agency itself.
  • Last statement review date: 11/06/2024.

Comments and contact details

The same as on the Justice Folder website.

Complaint procedure

The same as on the Justice folder website.

Accessibility statement for the Justice Folder App for Android

The Ministry of Justice – Directorate General for the Digital Transformation of the Administration of Justice has committed to making the Justice Folder website accessible, in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of websites and applications for mobile devices in the public sector, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to the App, available on Google Play from https://play.google.com/store/apps/details?id=com.sgpgtd.carjusapp&hl=es_419

This accessibility statement applies to the Justice Folder application, excluding embedded content from other domains.

Compliance status

This application is partially compliant with Royal Decree 1112/2018, of 7 September with Royal Decree 1112/2018 due to the lack of conformity of the aspects indicated below.

Non-accessible content

  1. Lack of compliance with Royal Decree 1112/2018
    1. Some images are not labelled or have a generic textual alternative [requirement number 11.1.1.1 of UNE-EN 301549:2022, Non-textual content].
    2. On some pages, there is no relationship between labels and text fields. [requirement number 11.1.3.1 of UNE-EN 301549:2022, Information and relations].
    3. In some texts the size cannot be changed by up to 200 percent without loss of content or functionality [requirement number 11.1.4.4 of UNE 301549:2022 Resize text].
    4. On some pages some elements do not have the focus of the keyboard [requirement number 11.2.1.1 of standard UNE-EN 301549:2022, Keyboard].
    5. When using support products, the focus may not shift to the next expected element [requirement number 11.2.4.3 of UNE-EN 301549:2022, Focus order].
    6. The location of the focus is not always visible when navigating with a keyboard [requirement number 11.2.4.7 of the UNE-EN 301549:2022 standard, Focus visible].
    7. The purpose of portal links, headers or labels may not always be sufficiently descriptive or consistent for all users [requirement number 11.2.4.4 of UNE-EN 301549:2022, Purpose of links].
    8. Forms are detected that do not inform the user of the type of error produced [requirement number 11.3.3.1.1 of UNE-EN 301549:2022, Error identification].
    9. Labels or instructions are not provided on some pages when the content requires user input [requirement number 9.3.3.1.2 of UNE-EN 301549:2022, Labels or instructions].
    10. On some pages the status messages are not identified by software so that they cannot be transmitted to the support products [requirement number 11.4.1.3.1 of the UNE-EN 301549:2022 standard, When receiving inputs].
    11. On some pages user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 11.4.1.2 of UNE-EN 301549:2022, Name, function, value].
  2. Disproportionate burden
    1. Not applicable.
  3. The content does not fall within the scope of the applicable legislation
    1. There may be office automation files in PDF that do not fully meet all the accessibility requirements. Although it has been ensured that most of them do comply with it.
    2. There may be third-party content that is not developed by or under the control of the Ministry of Justice, such as office files.

Support product compatibility

The application may not properly transmit to the support products some of the features of the application, such as, for example, labels for controls, headers, among others.

Preparation of this accessibility statement

  • This statement was prepared on 07/06/2024.
  • The method used to prepare the statement has been a self-assessment conducted by the agency itself.
  • Last statement review date: 07/06/2024.

Comments and contact details

The same as on the Justice Folder website.

Complaint procedure

The same as on the Justice Folder website.